Blog


Blockchain – a life-changer or just a buzzword?

Some associate it only with cryptocurrencies, and others believe that it can become a force for change in the functioning of companies, governments, and even the whole society. Blockchain, because that is what we’re talking about, is raising more and more interest, and according to Statista, global spending on blockchain solutions will reach $15.9 billion by 2023 alone.

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E-commerce, omnichannel and telecommunications – how does technology support modern business?

The value of the telecommunications market was estimated by the Office of Electronic Communications at PLN 39.6 billion in 2019, which represented an increase of PLN 0.4 billion from 2018. The most important telecommunications service for users proved to be access to broadband Internet, which is already available in 75% of households in Poland.

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employees of a call centre

A holistic approach to call centers – how to build an effective ecosystem step by step?

We believe that communication with the customer is the foundation of any business. More and more often, we take full responsibility for the technology and implement for our customers the omnichannel strategy with the helpline as its central point. All this to help them keep in touch with their target group – in various languages, across all channels, […]

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The role of call centers in modern organizations

There is no need to explain that the call center is the first line of contact with customers and represents the brand in their eyes. It allows collecting a huge amount of data supporting the everyday work of consultants. It also makes it easier to follow the fast-changing market trends, giving the possibility to stand out from the competition.

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Creating, maintaining, and expanding an IT system for a client from the public administration sector

Nowadays, we are dealing with an increasingly dynamic population flow and migration, especially economic migration, is no longer a surprising phenomenon. Public administration has to adjust to this world that is open to people, reaching for newer and better-developed e-services. The goal is to provide the public administration and citizens with the possibility to handle day-to-day administrative matters quickly and efficiently.

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interior of a factory

Efficient Error Management in the manufacturing industry with BizTalk

The value of the market of production and sale of alcoholic drinks is estimated at over 50 billion PLN. The key success factor in this industry is the ability of companies to quickly adapt to new trends and changes in legal regulations while facing constantly growing competition. Companies are increasingly willing to introduce innovations. However, it is necessary to remember […]

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E-commerce solutions for the home & decor market

The year 2020 has imposed a rapid pace of development on the e-commerce sector, and the increases in the digitalization of the society and the frequency of online shopping were among the highest in history. Providers of IT solutions and the e-commerce industry are cooperating closely, and the boundary between online and offline markets is becoming increasingly […]

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Cybersecurity in practice

Using the right security management tools allows you to identify threats, implement safety measures and eliminate the risk of breaches quickly and efficiently. Taking full responsibility for our clients’ cybersecurity, we provide specialized services to help them maintain control over their IT environments.

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