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9 June 2020
Some time ago, I tried to bring you closer to several the hottest technological trends for 2020. Today, I would like to return to this alphabetical enumeration and present some more noteworthy trends. Many of you are probably already using them, but a lot of you still are not familiar with them. Is it worth it? I hope that my “review” today will […]
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5 June 2020
Corporate Social Responsibility (CSR) has been an indispensable element of any business for over two decades. From year to year, it is gaining more and more importance, becoming the responsibility of enterprises and part of their strategic activities.
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2 June 2020
Kesko is one of the largest trade groups in Europe, with over 45,000 employees and 1,800 stores located in Sweden, Finland, Norway, Estonia, Latvia, Lithuania, Poland, and Belarus. In 2017 sales of Kesko Group reached EUR 13 billion.
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26 May 2020
As far as saturation with robots is concerned, the Polish market is unfortunately at the end of the rankings, which is quite surprising if we take into account, for example, Polish GDP (where we have 22nd place in the world) or Human Development Index (Poland with 32nd place in the world).
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19 May 2020
How to accurately predict consumer behaviour? How to guarantee perfect customer service? These questions are a matter of course give many retail professionals sleepless nights, making them more and more likely to use the innovative solutions offered by technology. Key in this respect may be the data collected and detailed statistics, analyses and reports prepared on their basis. Such tools […]
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12 May 2020
The retail sector generates and collects gigantic amounts of data. Each POS handles from a few to tens of thousands of transactions a day, each visit to the e-shop website is a dozen or so thousands of bytes of customer data, and each interaction with the customer in social media is a potential beginning or effect of the sales process. Countless […]
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5 May 2020
The daily work of a store manager is a series of challenges to be faced. It is a job that requires a lot of attention, commitment and, above all, the ability to manage many tasks simultaneously.
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28 April 2020
I have already mentioned trade fraud in article on technological trends where I referred to the report Sensormatic Shrink Index indicating that investing in tools to minimize fraud rates in the store space makes sense. Today I want to introduce you to a specific <product placement warning> solution in this area – developed in cooperation between Euvic and the American company March Networks. […]
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21 April 2020
The innocent post published by me some time ago, concerning Ikea prompted me to take a closer look at the idea of omnichannel and to refer to it in a more substantive way, both in terms of its content and in general to the customer service I am professionally involved in.
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6 April 2020
By slightly renouncing the reality dominated recently by the fear caused by the COVID-19 pandemic, I decided to discuss and review technological trends in the retail industry. I assume that from the crisis management phase of the sudden turn of events (I have described them in this post, among other things) and keep a close eye on the epidemiological, economic and political forecasts, we will […]
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