Euvic’s products

Euvic’s products

Euvic – in addition to a number of services – also offers an expanding range of innovative products that will help you improve the functioning of your business in many different areas. These include: Atmosfera ITSM system – used to manage IT services based on processes and automation, VastRehab – enabling the provision of rehabilitation services using virtual reality, the ATMO platform – to create high-performance, multi-layer server applications, billing system or GCK (Gdansk Contact Center).

Billing System

The electricity market is developing dynamically, and the settlements related to its sale and distribution are quite complicated. The relatively frequent changes in the regulations in this area are also a challenge. That is why it is worth using a billing system that will not only be flexible, secure, and adapted to current regulations, but also provide high-quality data and ease of use.

 

Solution architecture

EUVIC Billing is our proprietary, comprehensive IT solution designed for small and medium energy companies, accounting from several to tens of thousands of recipients. Its functionalities are fully adapted to the needs of sellers and distributors servicing shopping malls, business parks, economic zones, and housing estates.

This solution includes four fully integrated systems:

  • Billing
  • Payments and Debt Collection
  • Customer Portal
  • Workflow

billing graph

Links between EUVIC Billing systems and available functional modules.

 

Benefits of implementation

Our system is constantly developed with new functionalities, and its development directions are continuously consulted with users. Due to constant monitoring of changes in legal regulations, the system’s functionalities are always adapted to the current requirements regarding both the accounts themselves (e.g. new fees) and related reporting.

The main benefits of its use are:

  • work time optimization,
  • automation of the billing process,
  • full control over settlement results and the possibility its easy corrections,
  • shortening the invoicing time enabling quick closing of the month,
  • intuitive generation of controlling reports.

 

Comprehensive support in project implementation

Licenses for using the billing system can be granted in the “on-premise” model (as a one-time purchase) or “SaaS” (software as a service – as a service based on monthly fees for access to specific modules).

We provide our clients with comprehensive support at every stage of the project.

What can we do for you?


Implementation

  • Data migration from previously used systems.
  • Integration with the IT environment (measuring system that provides data on energy consumption, which is the basis for settlements, and a financial and accounting system).
  • Launching additional functionalities enabling better system adjustment to business processes across the organization.
  • Training.
  • Preparing the system for work.
  • Support during production kick-off and in the first period of operation.

Technical support

  • Guaranteed level of service quality and availability (SLA).
  • Professional Help Desk enabling comprehensive support of service requests – from registration, through tracking of work progress to closing the request.
  • Ongoing adaptation of the system to legal regulation changes.
  • Consultations.

Hosting

  • Complete commissioning, production and test environment.
  • Administrator service.
  • Professional backup.

Key areas of the system

Records of contractsAutomation of billing and invoicingRozliczenia prosumentówPersonalizacja fakturReports and statementsDebt collectionReseller change processesMeasuring device management modulePower reduction plans

Records of contracts

  • Linking clients with PP, static or dynamic price lists.
  • Use of multiple templates for contract printing.
  • Invoice distribution channels and payment methods.
  • Communication between the Seller and the DSO in the recovery process.
  • View related billing documents.
  • Full contract life cycle support – approval, annexes, contract termination.
  • Comprehensive agreements based on GUD-k – settlement according to the DSO tariff.

Automation of billing and invoicing

  • Settlement schedule generated for active contracts.
  • Acquiring media consumption data from various sources.
  • Validation of media consumption data.
  • Generating invoices according to the prepared configuration.
  • Control reports – searching for incorrect data, unpaid PPs and unsent invoices.
  • Automatic data sending to CWM and electronic invoices.
  • Strong support for issuing corrective invoices.
    • Update of the settlement schedule after changes to contracts, price lists and energy consumption data.
    • Relationship between credit note and credit note.

Prosumer settlements

  • Prosumer and micro-installations configuration.
  • Scheduling algorithms and generation of settlement items for micro-installations.
  • Settlement rules for energy fed into the network and taken into account. multi-zone tariff groups.
  • Inclusion of energy given by the prosumer on the invoice.
  • Correction of prosumer invoices taking into account surpluses of energy produced over energy consumed.
  • Report for prosumers.

Personalization of invoices

  • Permanent texts – headlines, labels, notifications.
  • Balance information – debt or overpayment.
  • Variable texts – placed on invoices in a given period.

Reports and statements

  • A quantitative and valuable sales statement.
    • For areas / regions, products, tariff groups, PP and payers.
    • For approved invoices – pre-shipment control.
  • Data for mandatory statistical reports.
  • Electronic record of electricity / gas.

Debt collection

  • Adaptation to the specifics of the energy industry.
  • A full range of pre-trial debt collection options – notifications, payment orders, settlements, and redemptions.
  • Editable letter templates.
  • Monitoring of sent correspondence – integration with the e-mail program.
  • Archive of correspondence, printing duplicates for the office.

Reseller change processes

  • Adaptation to the requirements specified in legal regulations typically included in IRiESD documents.
  • Handling ZUSE documents submitted by sellers.
  • Generating an application in Workflow for a new ZUSE document.
  • Automatic change of contracts and generation of annexes to contracts for the PP group for which ZUSE has been approved.
  • Handling POB and reserve seller events.
  • Change of seller in the area of the external DSO.

Measuring device management module

  • Measuring devices:
    • meters (own and owned by clients), transformers (own and owned by clients), seals, modems, SIM cards.
  • Records of contractors and fitters for measuring devices.
  • Tracking the status of supported measuring devices and seals (in stock, at the installer/contractor, on the network, and issued externally for verification/expertise, etc.).
  • Technical data for measuring devices registered in the system.
  • Reports:
    • fitter/contractor work report,
    • report of aggregated PP data generated by region with the possibility of generating for a given PP, with the possibility of generation to simple.
  • Export and import from Excel, group operations, adding attachments to devices.

Power reduction plans

  • Support for power reduction plans associated with the contract.
  • Determination of safe power with the duration from and to.
  • Generating power reduction plans for PP for given periods.